Question 1

Is there a mobile app for field work?

Accepted Answer

Yes. The Felt field application captures geotagged photos, GPS-tracked routes, and form data on phones and tablets — and it shows up live on the map back at the desk. Offline support is in beta on Professional and Enterprise plans — we're rolling it out incrementally; talk to us about your specific use case.

Question 2

Can I build dashboards in Felt?

Accepted Answer

Yes. Charts, statistics, H3 hexagonal aggregation, time sliders, filterable popups. They live on top of your maps and update with the underlying data. Available on every plan.

Question 3

Can I connect my Postgres, Snowflake, BigQuery, Databricks, or S3 to Felt?

Accepted Answer

Yes, on Enterprise. One config per source, live refresh on a schedule that makes sense for your data. No per-query fees and no warehouse bill spike on our end either, because Felt caches what it pulls.

Question 4

Does Felt work with QGIS?

Accepted Answer

Yes, and it's one of the most-used parts of Felt. The QGIS plugin preserves your styling, symbology, and layer structure when you publish from QGIS to Felt. Many customers analyze in QGIS and share on Felt; we don't ask anyone to give up their analysis tool of choice.

Question 5

Does Felt have a REST API and JavaScript SDK?

Accepted Answer

Yes, both — on Enterprise. You can read and write features, manage maps and layers programmatically, and embed Felt as a live component in your own product with the SDK. If you're building a product on top of Felt, we have custom pricing options that scale with your needs.

Question 6

How do permissions and access control work in Felt?

Accepted Answer

Project-level and workspace-level permissions on every plan, with optional view-only, comment-only, edit, and admin roles. SSO/SAML, IdP-managed teams, and row-level access for embedded products are on Enterprise. Embedded maps can be public, private, or auth-gated.

Question 7

Who can comment on a Felt map?

Accepted Answer

Anyone with a full seat can add and reply to comments. Free viewers can read comments but not post them — comments require a Felt login.

Question 8

Can multiple people edit the same map at once in Felt?

Accepted Answer

Yes. Felt is the collaborative GIS your whole organization can use. Cursors, live edits, threaded comments. The same map can have a GIS analyst styling layers while a field supervisor adds pins and a stakeholder leaves comments — all simultaneously, all visible.

Question 9

Can I work with satellite imagery and raster data in Felt?

Accepted Answer

Yes — Enterprise includes raster infrastructure for GeoTIFFs, COGs from S3, and tile services. Customers run drone orthomosaics, satellite imagery classification, and raster styling at full fidelity.

Question 10

Does Felt run on Mac?

Accepted Answer

Yes. Felt is a web GIS application — works equally well on Mac, Windows, Linux, and ChromeOS.

Question 11

Why doesn't Felt publish prices?

Accepted Answer

Because the right price depends on how many people will use Felt, what data sources you'll connect, and whether you need things like AI, SSO, or a developer platform. A 10-minute call gets people to the right plan faster than a price page.

Question 12

Can I pay monthly for Felt?

Accepted Answer

Felt is sold as an annual contract. We don't offer month-to-month billing for Professional or Enterprise — annual pricing is how we keep the math predictable on both sides. If your budget cycle needs flexibility, the 7-day Professional trial lets you validate the fit before committing, and sales can usually work with custom payment terms on Enterprise.

Question 13

What happens if I exceed my map views or processing limit in Felt?

Accepted Answer

Nothing dramatic. We'll reach out to talk about whether the next tier makes sense. We don't auto-bill overages or throttle your maps — predictability is the point.

Question 14

Can I migrate from ArcGIS to Felt?

Accepted Answer

Yes. Felt imports ArcGIS Feature Servers, Map Servers, and Image Servers directly, and most file formats — including FGDB and GPKG — drag-and-drop in. Most teams keep both during a transition; we don't require an all-or-nothing switch.

Question 15

Where is my data stored in Felt?

Accepted Answer

By default, US (AWS). Enterprise plans include EU regional hosting and data residency options. Enterprise customers can run in their own VPC.

Question 16

If I cancel Felt, can I take my data with me?

Accepted Answer

Yes. All your data is exportable to standard formats — Shapefile, GeoJSON, GeoPackage, GeoTIFF, CSV — at any time, on any plan. Live cloud-source data (Postgres, Snowflake, BigQuery, Databricks, S3) never moves out of your warehouse in the first place; Felt only reads it. There's no proprietary export-only format and no lock-in.

Question 17

Is there a free trial for Felt?

Accepted Answer

Default sign-up is a 7-day Professional trial — no credit card, no sales call required. What you try is what you'll buy. AI is optional on the trial.

Question 18

Does Felt offer discounts for nonprofits or students?

Accepted Answer

Yes. 30% off for verified U.S. 501(c)(3) nonprofits. Education is free — classrooms, students, professors.

Question 19

Does Felt work with Claude, ChatGPT, or other AI assistants?

Accepted Answer

Yes, on Enterprise. Felt's MCP server lets AI assistants — Claude, ChatGPT, Gemini, and more — build maps, run spatial SQL, and publish a live shareable URL directly from a prompt. No one needs to open Felt manually.

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